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Terms & Conditions

Welcome to Traceve!

Please note that Traceve is a fictional company and traceve.com is a fictional website created for Virtual Enterprise (VE) purposes only. The website and its products and services do not exist in the real world.

1. Acceptance of Terms

By accessing or using the Site, you agree to be bound by these Terms of Use and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms of Use, you may not access or use the Site.

2. Permitted Use

You may use the Site only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Site to:

  • Upload, post, or transmit any content that is unlawful, harmful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable.

  • Impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity.

  • Upload, post, or transmit any content that you do not have the right to transmit under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements).

  • Upload, post, or transmit any content that violates any patent, trademark, trade secret, copyright, or other intellectual property right of any third party.

  • Upload, post, or transmit any content that contains any viruses, Trojan horses, worms, time bombs, cancelbots, malware, or other harmful or disruptive code.

  • Interfere with or disrupt the Site or servers or networks connected to the Site, or disobey any requirements, procedures, policies, or regulations of networks connected to the Site.

  • Use the Site to transmit or solicit any advertising, promotional materials, or other forms of solicitation to sell goods or services.

3. Account Registration

You may be required to register an account with us in order to access or use certain features of the Site. If you register an account, you agree to provide accurate and complete information about yourself. You are responsible for maintaining the confidentiality of your account password and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Intellectual Property

All content on the Site, including, but not limited to, text, software, designs, graphics, images, photographs, videos, audio, and trademarks, is the property of Traceve or its licensors and is protected by copyright and other intellectual property laws. You may not use any of the content on the Site without our prior written consent.

5. Termination

We may terminate your access to or use of the Site at any time, without notice or cause. Upon termination, you will no longer have access to the Site or any of its features.

6. Disclaimer of Warranties

THE SITE IS PROVIDED "AS IS" AND "AS AVAILABLE". WE MAKE NO EXPRESS OR IMPLIED WARRANTIES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT THE SITE WILL BE FREE FROM VIRUSES OR OTHER MALICIOUS CODE.

7. Limitation of Liability

WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE, INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES.

8. Indemnification

You agree to indemnify, defend, and hold harmless Traceve, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or in connection with your use of the Site or your violation of these Terms of Use.

9. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the State of [State], without regard to its conflict of laws principles.

10. Dispute Resolution

Any dispute arising out of or in connection with these Terms of Use shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association. The arbitration shall be conducted in [City], [State].

11. Entire Agreement

These Terms of Use constitute the entire agreement between you and Traceve with respect to the Site and supersedes all prior or contemporaneous communications, representations, or agreements, whether oral or written.

Return Policy

At Trace, we want to ensure your satisfaction with our products. You have up to one week (7 days) from the date of purchase to initiate a return or exchange. We accept returns for products that are unused and undamaged, with the requirement that they remain in their original packaging. You can choose to start the return process either online through our website or by calling our dedicated customer service team. Please note that the buyer is responsible for the cost of return shipping. Once we receive your return and it's inspected to ensure it's in unused condition, you have the choice of either a refund, an exchange for another item, or store credit. Rest assured, we do not charge any restocking fees for returned items. However, it's important to note that sale items are not eligible for return. This policy helps us maintain affordable pricing for all our customers. In the case of warranty claims, if requested, please allow us three business days to respond and provide guidance on the next steps. We are committed to addressing warranty issues promptly. If items are found to be damaged due to shipping or manufacturing defects, we will promptly send you a new, defect-free item as a replacement. When it comes to the timeframe for refunds, we ask for your understanding and patience, as it may take up to one week to process and issue your refund once your return is approved. We believe in maintaining transparency and open communication with our valued customers, and we encourage you to reach out to us with any questions or concerns. You can contact us via email at trace.ct@veinternational.org or give us a call at 612-715-1752. Our dedicated customer service team is here to assist you with any inquiries related to our return policy or any other aspect of your shopping experience with Trace. Please keep in mind that this return policy is designed to ensure that you have a seamless and satisfactory experience when dealing with our products. Your peace of mind is important to us, and we aim to provide a fair and efficient process for returns, exchanges, and warranty claims.

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